Returns & Exchanges
We want you to love your glow, but if you are not completely satisfied with your Vitamasques purchase, we offer a 30-day return policy for unused and unopened products. Please ensure all items are returned in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
- 2.Prepare Your Package
Securely pack the unused beauty products in their original boxes to ensure they are protected during transit.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.